Thread: How to ask for help

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  1. #1 How to ask for help 
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    We’d love to help you. But not every question here gets answered. To improve your chances, here are some tips:

    Do your homework

    Have you [Only registered and activated users can see links. ]for an answer before asking your question? Sharing your research helps everyone. Tell us what you found and why it didn’t meet your needs. This demonstrates that you’ve taken the time to try to help yourself, it saves us from reiterating obvious answers, and most of all it helps you get a more specific and relevant answer!

    Be specific

    If you ask a vague question, you’ll get a vague answer. But if you give us details and context, we can provide a useful answer. You should try to include your server base, if appropriate. If it's a custom base, please do post your code so we have a greater chance of helping you.

    Make it relevant to others

    We like to help as many people at a time as we can. Make it clear how your question is relevant to more people than just you, and more of us will be interested in your question and willing to look into it.

    Keep an open mind

    The answer to your question may not always be the one you wanted, but that doesn’t mean it is wrong. A conclusive answer isn’t always possible. When in doubt, ask people to cite their sources, or to explain how/where they learned something. Even if we don’t agree with you, or tell you exactly what you wanted to hear, remember – we’re just trying to help.

    Post code / Stacktraces(Exceptions)

    If you know where the issue in code lays, post the code snippet and wrap it in [CODE] BB tag, the same applies for stacktraces, if you're receiving a NullPointerException for example, post the full stacktrace here to better aid in fixing.

    If someone assists remotely / Outside of the thread

    If someone is kind enough to remotely assist you and fix the issue, help others by posting what it is was changed. This might help others fix the exact same issue.

    Please follow these quick tips to get your answers faster and to make them more relevant.
     



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