Can you log in using the same ip that they are using? or are you connecting via localhost? more information please.
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Can you log in using the same ip that they are using? or are you connecting via localhost? more information please.
try your ip at http://whatsmyip.org and have them try it also. that rules out no-ip.
Update and Refresh your no ip then turn on
then you need to port forward, or check your fire wall.
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